Apple Service Technician Training
Get training from Apple experts, then become one yourself. Apple Technician Training courses give you valuable background knowledge and hands-on experience to support and troubleshoot Apple products, and prepare you for the Apple Service Certification exams. Once you pass the exams, you’ll have a competitive advantage in the job market as an Apple-certified service technician.
Apple Service Fundamentals is a three-day course that teaches participants the skills they need to interact face-to-face with customers and discuss Apple devices. Through interactive discussions and hands-on exercises, participants learn the Apple style for customer interactions, safety precautions, and basic troubleshooting skills. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing. On the third day, you'll test your knowledge by taking the Apple Service Fundamentals exam.
Apple Certified Mac Technician (ACMT) is a four-day course that prepares participants to become certified in troubleshooting and repairing Mac computers. Through interactive discussions and hands-on exercises, participants learn macOS setup, maintenance, features, and associated services. Participants also learn how to troubleshoot macOS and Mac hardware, and repair Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios in hands-on labs. On the fourth day, you'll test your knowledge by taking the ACMT Mac Service Certification exam.
Apple Certified iOS Technician (ACiT) is a four-day course that prepares participants to become certified in troubleshooting iPhone or iPad, and repairing iPhone models at an Apple-authorized service facility. Through interactive discussions and hands-on exercises, participants learn setup, navigation, features, and associated services of iOS devices. Participants also learn how to maintain, troubleshoot, and repair iOS devices. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios in hands-on labs. On the fourth day, you'll test your knowledge by taking the ACiT iOS Service Certification exam.
